rates & policies
pricing
first & second class pack - $20.00
single class - $18.00
5 class series - $80.00
10 class series - $150.00
15 class series - $210
20 class series - $260
1 month unlimited - $140
3 month unlimited - $385
One year unlimited - $1300.00
kids single class - $12
kids 5 class series - $50
kids 10 class series - $90
*ages 2 1/2-12 yrs old
NOTE: HST will be added to the prices above
university students/actra members - 10% off class packages
private single - $85
private 5 class series - $380
private 10 class series - $720
semi-private single class - $105
semi-private 5 class series - $475
duo/triple private 10 class series - $880
*1 hour private sessions; for yoga, spynga, cycling and pilates
out of studio privates
single private - $115
5 pack of privates - $550
10 pack of privates - $1050
yoga mat rental - $1.00 (donated to various charities;
(Feel free to ask where Spynga's open hands go to)
All class series and unlimited packages can be used for all classes. This does not include specialty workshops.
All rates are in Canadian Funds
Method of payments accepted: Cash, American Express, Visa, Mastercard, and Debit
All services are charged 13% HST (Tax) in addition.
All products are charged 13% HST in addition. Products sold must be picked up in studio
*There are no refunds on any of the services or products sold within spynga® the yoga and cycling studio.
Policies
Spynga The Yoga & Cycling Studio Policies
We do not permit cell phones inside the studio room(s). Under an extenuating circumstance, your cell phone may be left at the front desk and the Front Desk Associate will get you if there is an emergency call. If you need to place a call or send a message during class, you must leave the studio.
We are not responsible for personal belongings. We provide cubbies in the studio room(s) to store all personal items.
Spynga is not responsible for lost yoga mats, cycling shoes and/or water bottles if left at the studio to store.
Please try to respect the environment and try to wear your cycling shoes in the studio(s) only.
Please try to arrive on time and to respect the students that are on time for class, please try not to enter a Yoga class more than 10 minutes after it has started.
Classes and instructor assignments are subject to change. Spynga reserves the right to cancel a class with one participant reserved. In the event that the class is cancelled, the client is credited the class on their account.
Pricing is subject to change without notice.
Class Package Policies
Unlimited and class packages can be used for yoga, cycling, and spynga classes. Class packages cannot be used toward workshops/events. Unlimited class packages cannot be extended beyond their original expiry date under any circumstance. Please note the expiry date for all packages.
All class series as well as monthly and yearly unlimited packages are non-transferable and non-refundable. As well, no extensions on the time frames will be given and unlimited packages cannot be put on hold. All numbered class packages have a 365 day expiry date. Numbered class package extensions are subject to approval from studio management.
In order to reserve a spot in a workshop/event, payment must be made in full separate from a class package.
Please share your love, not your class packages. Class packages (numbered or unlimited) cannot be shared with others.
Class series packages do not expire.
Monthly unlimited packages expire 31 days from date of activation. For health and safety reasons, all unlimited packages are limited to 3 classes per day.
Special promotional packages may have shorter expiration dates.
If a reservation is early cancelled the class is credited to your Spynga account to use towards future reservations. Purchases will not be refunded to your credit card.
Discounts are not available for purchases online. Discounts (if applicable) can be applied to studio or phone purchases only.
Return Policy for Packages
Single classes, class packages, unlimited packages, special class series promotions are non-refundable, non-transferable and cannot be shared.
Return Policy for Merchandise
We will gladly accept returns of unwashed and unworn merchandise with the tags attached within 14 days of purchase date. All sale items are final.
Managing your online account
To manage your reservations and client account we use mindbody online system. This convenient online system will enable you to see up to the minute schedules of classes and workshops at our studio and allows you to reserve a spot in those sessions. Scheduled classes will be charged to your current package or series and can also be purchased individually. Clients can reserve a class up to a week in advance.
Sign up & Cancellation policies
It is recommended that you sign up in advance for all classes, which can be done on-line or at a studio visit. Your reservation will be held until the class begins. To receive a full refund for a cancellation of a reserved class, you must cancel your reservation at least 12 HOURS before your class. A $10.00 fee will be charged to your account if you do not cancel 12 HOURS before your scheduled class. You are able to cancel your reservation in the following ways: 1) Log into your Spynga account and cancel your scheduled class. 2) Call Spynga 12 HOURS before your scheduled class. 3) At the studio.
privacy policy
At spynga® the yoga and cycling studio we are privileged each and every day to help visitors achieve goals. We understand the need to protect personal information provided to us and take this role very seriously. Our commitment to protecting the privacy and confidentiality of your personal information is addressed in this privacy policy.
Personal information is information that can be used to identify and/or contact you as an individual. This includes such information as your name, email address, mailing address, telephone number, banking information, credit card number and the like.
The websites owned and controlled by spynga Inc, including www.spynga.com may ask for and collect personally identifiable information in order to assist the site user with products or services. In most cases, the information a visitor provides is added to our database in order for spynga® the yoga and cycling studio to provide personally tailored messages, which are delivered online. Visitors will always be offered the choice not to provide personally identifiable information or to have it shared with others. Please note that spynga Inc does not control and will not be responsible for the privacy policies of third party websites, or websites not controlled or authorized by spynga Inc
Third party websites that are accessed through links on our websites have separate privacy and data collection practices and security measures. We have no responsibility or liability for the practices, policies and security measures implemented by third parties on their websites. We encourage you to contact them to ask questions about their privacy practices, policies and security measures before disclosing personal information. If the visitors choose not to supply information, their ability to perform certain transactions may be affected. For example, not providing an email may prevent their ability to use our online scheduling and reservation system. Questions or comments about spynga Inc or about our privacy policy should be directed as follows to info@spynga.com
